Get every request to the right person, automatically.

Who this is for

Teams whose work arrives in a shared inbox or form and waits for someone to read, triage and forward it — so requests stall and slip.

How Rexora handles it

• Capture requests from your inbox, forms or chat.
• AI reads and categorises each one by type and priority.
• Unclear or sensitive requests are held instead of misrouted.
• Owners confirm assignments where a human judgement is needed.
• Each request becomes a task assigned to the right person.

Inputs

• Requests from a shared inbox, form or chat
• Your team structure and ownership rules
• What counts as urgent or sensitive

Outputs

• Each request categorised by type and priority
• A task assigned to the right owner
• Unclear cases held for a human decision

First workflow: request intake & routing

1. Request arrives in the shared inbox
2. AI categorises it by type and priority
3. Unclear cases are held for a human
4. Owner confirmed where needed
5. Task assigned to the right person

Human approval boundary

Sensitive or ambiguous requests are held for a human rather than auto-assigned.

What can be connected later

• Task or ticketing tools where access is available
• Additional intake channels and forms
• Status updates back to the requester

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