Answer repeat customer questions in a fraction of the time.

How Rexora handles it

• Bring incoming messages together from your existing inbox.
• AI classifies each message and drafts a reply from your own knowledge.
• Sensitive or low-confidence messages are held, not auto-sent.
• A person reviews and approves drafts before they reach the customer.
• Anything that needs a human is routed to the right owner.

First workflow: inquiry triage & draft

1. Message lands in the shared inbox
2. AI tags the topic and drafts a reply from your docs
3. Low-confidence or sensitive items are held
4. A teammate reviews and approves the draft
5. Reply sent, or routed to the right person

Human approval boundary

Drafts are never sent automatically. A person approves replies before customers see them.

More solutions